Voluntary and Involuntary Barring

Part 4 of the Independent Gambling Authority Act 1995 allows the Authority and gambling providers to make barring orders. Barring can relate to any form of commercial, licensed or authorised gambling in South Australia—casino, hotel and club gaming, SA Lotteries and all legal forms of wagering (betting). If a gambling provider makes a barring decision, that decision has to be reported to the Authority and reviewed by the Authority. A gambling provider barring order will be for 3 months. An Authority order will be for up to 3 years.

The vast majority of barring orders are voluntary. That is, the gambler has requested the barring. Voluntary barring process involves a 45 minute interview with one of the Authority's staff, the taking of a photoraph and the completion of the VBA and, depending on the number of places or forms of gambling, the VBY form.

If the barred person lives in or near Adelaide, that interview is done in the Authority's office. People in regional areas have the option of a telephone interview. The interview is arranged by telephone and confirmed by text message.

Voluntary barrings can be revoked at the request of the barred person (after end of a non-revocation period—usually 6 months). The form for this is the VBR.

Sometimes, the barring is involuntary. That is, it is initiated by a gambling provider or by a third party (a family member, a friend, etc). In those cases, the first step is a telephone directions hearing. Depending on the outcome of the directions hearing, the Authority might hold a formal hearing to find out whether the person has a gambling problem which is causing enough harm to the person or family members to justify barring. (Third parties wishing to start the process can complete the 3BA and VBY forms in an interview with a staff member, or at a venue.)

A set of frequently asked questions has been prepared to help people understand the way the system works.