A hearing is an effective way to gather information needed for the decision to bar someone from gambling. Hearings are usually held at our offices.
Independent Gambling Authority
45 Grenfell Street
People living in regional areas can request a phone hearing.
Who attends the hearing
At least two members of the Independent Gambling Authority (IGA) Board will conduct the hearing.
You need to attend if you are:
- the person who initiated the barring – the complainant
- the person who needs help with gambling – the respondent (in special circumstances an order will be made without the respondent present).
You can ask people to attend who can:
- give evidence about the problem
- give you personal support – eg trusted friend or family member
You can also bring your lawyer. However, the IGA does not have the power to award costs between parties.
What you'll need
You will need to bring:
- photo identification – eg drivers licence
- any information you think supports your case
- people who can appear as witnesses.
What happens at the hearing
Hearings are usually informal. But people who are giving evidence must take an oath or affirmation. Witnesses will enter the room when they are called but do not need to remain after they have given evidence.
The person who initiated the barring and the person who needs help with gambling remain in the room during the hearing.
First, the person who initiated the barring makes submissions and gives evidence. IGA members will probably ask them questions. Then, their witnesses are asked to give evidence and answer any questions.
Next, the person who needs the help with gambling can make submissions and give evidence. IGA members will ask them questions. Then, their witnesses can give evidence and answer any questions.
Hearings are recorded electronically.
The hearing can be cancelled and a new date set if:
- the person who initiated the barring or the person who needs help with gambling do not turn up for the hearing
- more information is required from either person
- a summons has not been served to the person who needs help with gambling.
The hearing must be cancelled if the person who needs the help with gambling has a complaint against them under the Domestic Violence Act 1994. The hearing can’t begin again until the domestic violence complaint ends.
Outcome of the hearing
Board members will try to make the order and have it available in writing straight away if an outcome is urgent. Reasons for a decision can also be given verbally, then given in writing within seven days.
If an outcome isn't urgent, members can decide and make orders after the hearing has ended, then deliver reasons for the decision in writing within seven days.